Building a Strong Digital Ecosystem for UMI Vape Brand

Client

UMI – A premium vape brand aiming to expand its reach in Poland and Germany.

The Challenge

UMI faced several key challenges:

• No established brand identity, logo, or packaging.
• Minimal online presence, with no website or clear social media strategy.
• Struggled with low community engagement and only 1 order per day.
• Needed an efficient system to manage inquiries and sales through WhatsApp.

The Solution

In just a few months, we helped UMI build a comprehensive digital ecosystem:

Brand Identity & Packaging

• Designed a sleek logo and modern packaging to reflect UMI’s premium style.

Website Development

• Created a user-friendly website with a membership and ambassador program.
• 3,000+ members joined, and 100+ ambassadors were onboarded.

WhatsApp Sales System:

• Automated WhatsApp for instant inquiries, responses, and easy ordering.

Social Media & SEO Strategy:

• Developed engaging content, grew social media reach, and ranked for 5 competitive keywords in just 1 month.

Sales & Marketing:

• Launched targeted ads driving traffic to WhatsApp, growing sales from 1 order/day to 30 orders/day.

Community & Trust:

• Built credibility with 1,300+ shop owners and 100+ pickup points, enhancing customer loyalty.

The Results

• Membership Growth: 3,000+ members and 100+ ambassadors.
• Sales Growth: From 1 to 30 orders per day in the first month, now scaling to 100+ orders/day.
• SEO Success: Ranked for 5 competitive keywords within 1 month.
• Social Media Reach: Increased engagement despite strict vape industry regulations.
• Seamless Sales: WhatsApp automation improved conversion rates.